Catering Assistant

Temporary Catering Assistant 

Applications are invited for the post of Temporary Catering Assistant to join our fantastic Bistro team. 

The successful candidate will ideally have previous experience in the catering industry, with experience in both food preparation and customer service. They will have the ability to work both as part of a team and independently, a willingness to learn, and a flexible approach to working hours. 

The successful applicant will be trained to work alongside our existing staff to prepare and serve fresh meals, wait on customers, and provide excellent customer service. You will also be required to maintain the cleanliness of the kitchen and Bistro to our high standards. 

Main Responsibilities 

• Working as part of a team to deliver both kitchen and front-of-house services. 

• Preparing food safely and efficiently. 

• Serving customers, taking orders and processing payments. 

• Adhering to cleaning and hygiene practices. 

• Reporting any required repairs or replacements. 

• Reporting low stock levels and any health and safety issues. 

• Maintaining high standards of food hygiene and cleanliness. 

A Food Hygiene Certificate is required. 

For further information, please contact Rebecca Grogan, Catering Manager, at rgrogan@nwpbf.org. 

Please send your CV to Gill Parry, HR Manager, at gparry@nwpbf.org by 15th September 2026. 

 

Whilst non-contractual and not exhaustive, the following lists the key areas for which you are responsible and accountable in your role with North West Police Benevolent Fund (‘the Employer’). Your support is required in developing your job description and role. 

 

Role Specific 

 

• Prepare, cook and serve high quality fresh means in a timely manner. 

• Adhere to cleaning practices. 

• Reporting repairs and replacements. 

• Provide excellent customer service. 

• Help manage all food items and stock to ensure compliance with current legislation. 

• Help in menu development. 

• Good knowledge of Health and Safety. 

• Excellent communication skills and ability wo work on own initiative. 

• Demonstrate excellent time management skills. 

• Have the ability to plan and prioritise workloads. 

• Be able to work, where applicable, with minimal supervision. 

• Report all issues and concerns to senior management in a timely manner. 

• Delegate responsibilities to others efficiently and effectively so that all core areas of the Employer’s operation are satisfactorily controlled and actively managed. 

 

Individual Contribution 

 

• Endeavour to make the fullest contribution to the Employer. 

• Demonstrate a willingness to be supportive of colleagues/team members and participate in the Employer’s initiatives and events where necessary. 

 

Business Development  

 

• Demonstrate the ability to communicate positively with clients/customers/suppliers/ other third parties and understand their requirements. 

• Understand the wider services which the Employer offers, and actively cross-sell/ upsell and promote those services when the opportunity arises. 

• Have a general understanding of the Employer’s objectives and provide support to the senior management in achieving those objectives. 

• Promote a favourable image of the Employer. 

 

Client / Customer Care 

 

• Ensure the highest possible levels of client/customer care are delivered thereby ensuring excellent levels of client/customer satisfaction and repeat business. 

• Deliver high levels of client/customer service both individually and as part of a team. 

 

Confidentiality 

 

• Protection of confidential information is a fundamental feature of the individual’s relationship with the Employer, and it exists as a concept both as a matter of law and as a matter of conduct. It is critical that any confidential information that comes into the individual’s possession during their employment is not shared or disclosed to any third parties without express permission.   

 

Competence 

 

• Demonstrate technical and practical skills, knowledge, and ability appropriate to the role. 

 

Compliance 

 

• Be aware of responsibilities under applicable legislation, including the Health and Safety at Work etc. Act 1974 and ensure safe working practices are followed at all times.  

• Demonstrate an understanding of the professional and statutory requirements within which the Employer operates, and which the individual is made aware of, and ensure compliance with those requirements. 

• Ensure compliance with applicable laws, regulations and the Employer’s policies and procedures. 

 

Financial Performance and Income Generation 

 

• Strive to contribute towards and where possible exceed the financial targets of the Employer. 

• Contribute towards the maintenance of a profitable organisation. 

 

Teamwork 

 

• Contribute to the Employer’s organisation generally, and individual teams/ departments, for example by taking an active part in any meetings or discussions. 

• Support colleagues/team members with their daily tasks and assist managers/supervisors where required. 

 

Training and Development 

 

• Ensure training and development requirements are identified and actioned.  

• Adhere to professional standards and comply with training requirements. 

• Take individual responsibility for training and development needs. 

• Do not work outside the boundaries of professional expertise. 

• Maintain an awareness of any applicable changes in legislation, practice and procedure, and ensure compliance. 

• Undertake appropriate training where specific needs have been identified.